★★★★★ 4
Ease of handling
Initially when I filed the claim online, I was erroneously informed to contact the manufacturer because I was still under their warranty. I learned that I was not. It’s for this reason they got 4 stars instead of 5.
I had to call and explain to Assurion. Once I did that they honored the extended warranty with no complications. I just had to return the defective device to them, they provided all prepaid UPS slip and I took it to UPS. They sent an Amazon gift card (via email) less than 48 hours after my UPS drop off. I enjoyed the ease of everything. Just make sure you call instead of handling the claim online. A person is always better.
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Reviewed in the United States on May 1, 2025


