:max_bytes(150000):strip_icc()/VWH-GettyImages-2196287905-42e440cc5f714dfb8793161a905904d9.jpg)
★★★★★ 2
Updated Review: error code and quit working after only 3 weeks.
Update! I absolutely loved this vacuum.....for about 3 weeks. I ran it every day. I loved loved loved the mapping feature that allowed me to select which rooms of my house I wanted it to clean. It did a pretty good job and I was so happy with it. I took good care of it and cleaned the filter and emptied it often. It was great ...until it didn't work anymore. Fan error: error 155 called for me to factory reset the vacuum which I did 3 times but it still wouldn't go more than about 30 seconds before stopping and giving me the internal error code again. After researching the code (because the website and help book on the app don't list this code in their troubleshooting guide) apparently this is a common thing for this particular model (the Q5 pro) to do. And most of the time it isn't fixable. We were still within the time frame to return it through Amazon so we decided to do that rather than contact customer service in hopes that they might fix it but not and then not be able to return it anymore. Sadly I won't be buying this brand again for a while. My previous vacuum (roomba) lasted me 5 years and still works, just has old technology. I was really hoping for another vacuum with newer technology like house mapping to last me a long time as well. I most likely will be returning to the Roomba brand. Which is sad because this seemed like a great vacuum with great features for a good price. I hope roborock improves their models and fixes these error issues and maybe one day I'll give them a try again. Maybe.
Original review: I love this vacuum. I had another brand that was 5 year old technology and just caused more headache than help. This one is a huge improvement. I love how it initially mapped out my house and I was able to divide and name the rooms in the app. Now I can tell it to clean only certain rooms or the whole house and it does great and doing only the rooms I want it to do. I connected it to my Google speaker as well and now I can tell google to make my roborock clean my kitchen. I can also control it and monitor it from the app even when I'm not home. The mop feature isn't great. It really doesn't clean, more just puts water on the floor and leaves dirty streaks. But I didn't buy it for the mop function. If it does a great job vacuuming, which it does, I'm happy with it.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 6, 2025
